Posts tagged UCaaS
11 Tech Predictions for the 20's including flying cars?

Happy New Year to you and welcome to the Roaring 20's (or whatever this decade will be called)!  As we enter the next decade, here are a few predictions for the coming year and the remainder of the decade:

The Cyber War will rage on and there will be a larger impacted event than ever before (like an election). This will change organizations (all sizes) from the “We should do” to the “We must do” for cyber security.

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Partner Highlight: New Horizon Communications

Quick Description: Full stack white glove aggregator of Network, Connectivity, UCaaS, CCaaS, Security and Managed Services

What do they do: NHC offers support in three simple layers:

NETWORK – Whether Public or Private, NHC will deploy network connectivity anywhere in the country by leveraging modern transport mechanisms such as Fiber, Copper, Cable, LTE (soon 5G), Fixed Wireless and Satellite.

OVERLAY – NHC Cloud-native applications are critical for any customer profile, and include UCaaS, Contact Center, Collaboration, Hosted Voice, VoIP, IP-PRI and IP-POTS, SD-WAN and Security.

MANAGE – Once a customer procures their Network and Overlay options, NHC will manage it proactively. If a customer already works with an MSP, NHC will co-manage at no additional cost

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UCaaS - 90% adoption by 2021?!

With the recent announcement from RingCentral and Avaya, we felt like it would be a good time to revisit why the Unified Communications as a Service (UCaaS) space is generating so much buzz right now.   If you are not familiar, UCaaS is taking a legacy phone system (PBX) and moving the phone and other collaboration components (chat, video, etc.) to a cloud based phone system.

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Opkalla Partner Highlight: RingCentral

RingCentral is a leading provider of enterprise cloud communications, collaboration, and contact center solutions that are more flexible and cost-effective than legacy on-premises systems. RingCentral solutions empower workforces to use unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally. 

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