With the recent announcement from RingCentral and Avaya, we felt like it would be a good time to revisit why the Unified Communications as a Service (UCaaS) space is generating so much buzz right now. If you are not familiar, UCaaS is taking a legacy phone system (PBX) and moving the phone and other collaboration components (chat, video, etc.) to a cloud based phone system.
Read MoreRingCentral is a leading provider of enterprise cloud communications, collaboration, and contact center solutions that are more flexible and cost-effective than legacy on-premises systems. RingCentral solutions empower workforces to use unified voice, video meetings, team messaging, digital customer engagement, and integrated contact center solutions for enterprises globally.
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