We have met a number of organizations recently who are required (by law or company policy) to release an RFP if a product or service goes over a certain dollar threshold. While we may have opinions about the RFP process (and the pros/cons), it is just a fact of life with certain business sectors.

If the RFP process is required in your organization, Opkalla can help you define specific requirements prior to your release date so you can make the right technology decision for your business.

Partner Highlight: New Horizon Communications

Quick Description: Full stack white glove aggregator of Network, Connectivity, UCaaS, CCaaS, Security and Managed Services

What do they do: NHC offers support in three simple layers:

NETWORK – Whether Public or Private, NHC will deploy network connectivity anywhere in the country by leveraging modern transport mechanisms such as Fiber, Copper, Cable, LTE (soon 5G), Fixed Wireless and Satellite.

OVERLAY – NHC Cloud-native applications are critical for any customer profile, and include UCaaS, Contact Center, Collaboration, Hosted Voice, VoIP, IP-PRI and IP-POTS, SD-WAN and Security.

MANAGE – Once a customer procures their Network and Overlay options, NHC will manage it proactively. If a customer already works with an MSP, NHC will co-manage at no additional cost

2020 Predictions - AI changing phone systems and call centers

Brands will spend $8 billion more on customer service agents in 2020 than the prior year. This will be a consequence of the heightened demand for highly skilled agents (read: higher salaries), as well as employee experience improvements that are necessary to stimulate and retain agents.

Opkalla Partner Highlight: Expedient

At Opkalla, our goal is to help optimize and reduce your technology costs and help reduce your time spent on searching for technology providers to help advance your business. Here is another provider that can help.

Partner: Expedient

Headquarters: Pittsburgh, PA

Year Founded: 2001

Quick Description: Nation’s leading provider of Enterprise Cloud and complementary managed services (leading provider for Cohesity as a Service)

Thank you to all of our Veterans!

Arthur Ashe said it best: “True Heroism is remarkably sober, very undramatic. It is not the urge to surpass all others at whatever cost, but the urge to serve others at whatever cost.”

Thank you for your service from Opkalla.

From OpkallaAaron BockNovember 11, 2019OpkallaVeterans, Service, Honor

NEW - Opkalla's Self-Guided IT Assessments!!

We are excited to announce the Opkalla Self-Guided assessments available on the Assessments page on our website!

Instead of you having to aimlessly searching for vendors and taking countless meetings with multiple sales reps, you can now fill out all of your requirements for a specific project and we will come to you with one or many options that will fit the best and include pricing.

Skip the hassle and the bias. We do not charge consulting fees, we do not markup and you will see the same price from the vendors as you would going directly to them.

From OpkallaAaron BockOctober 28, 2019Opkalla

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